Questions? Need a Quote? Call us
Learn how ServiceNow Customer Service Management can help organizations deliver the highest levels of customer service. In this webinar, we'll review how to leverage automation and self-service to enable an experience for customers and agents that will result in:
In today’s digital age, customers expect their problems to be solved quickly and efficiently. Traditional customer relationship management approaches help achieve a short-term resolution model; however after that, it's a dead end. This approach doesn’t have a mechanism within the system to close the request, diagnosis, and a remediation loop. Join our webinar and discover how a service management approach facilitates effortless engagement, connected diagnosis and proactive resolution, meeting all of the dimensions of quality customer service.Complete the form to view this webinar today!