What's New: ServiceNow Jakarta Release
Learn how to leverage the new features and functionality included in the ServiceNow Jakarta release. In this hour session, we cover a wide range of enhanced capabilities -from providing every customer a personalized self-service experience to managing employee onboarding.
Specifically, we will review:
- Financial Management – multiple product updates, including detailed financial reporting for chargebacks
- Software Asset Management – software title normalization, crowd-sourced content service and Oracle content pack
- IT Operations Management – predictive alerting and cloud user portal
- Customer Service Management – communities and a personalized self-service experience
- HR Service Delivery – enterprise onboarding and transitions application
- User Experience - guided tour designer
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