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Service Mapping is tightly integrated with the Configuration Management Database (CMDB), populating service maps into the CMDB to create a service-aware single system of record. This in turn enables an extensive range of other ServiceNow applications with information that makes them even more service-aware. Learn how you can increase availability of key business services by prioritizing component-specific incidents based on the impact to the business service.
In this webinar, we’ll cover how to effectively leverage Service Mapping and the CMDB to:
Come see a preview of Linium’s automated CMDB profiling tool.
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