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In previous releases, ServiceNow introduced HR Service Automation and Facilities Service Management. In implementing these services, it became very apparent that all service delivery organizations in a business have a common set of requirements: take a request (with details), assign it to a fulfiller, work it to fulfillment, and deliver to the customer.
In this webinar, we will review how the latest release from ServiceNow provides the ability to implement service delivery for any business service that uses these requirements or has a similar model. This capability includes all things that service needs to be successful:
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