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Featured Webinar: How to Leverage the Latest Release of ServiceNow, Part 4: Service Management Core

In previous releases, ServiceNow introduced HR Service Automation and Facilities Service Management. In implementing these services, it became very apparent that all service delivery organizations in a business have a common set of requirements: take a request (with details), assign it to a fulfiller, work it to fulfillment, and deliver to the customer.Manage_Assets

In this webinar, we will review how the latest release from ServiceNow provides the ability to implement service delivery for any business service that uses these requirements or has a similar model. This capability includes all things that service needs to be successful:

  • Data collection
  • State transition
  • Automatic actions
  • Reporting
  • Knowledge gathering and searching
  • Mobile access

To watch a replay of the webinar, please fill out the form to the right.

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